In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 2026 - 03:00 EDT
Scheduled - DATE: Wednesday, April 29th

MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.

Apr 29, 2026 03:00-05:00 EDT
Freeway Under Maintenance
Token Services Under Maintenance
FreedomPay Tokenization Under Maintenance
OneTimeUse Tokenization API Under Maintenance
Payment Information Proxy Service Under Maintenance
TADA Hosted Tokenization and Detokenization Under Maintenance
Visa Network Tokenization Under Maintenance
Worldpay Credentials Management Platform (CMP) Under Maintenance
Worldpay WPG Tokenization Under Maintenance
eCommerce Services Under Maintenance
Hosted Payment Controls Under Maintenance
Hosted Payment Link Under Maintenance
Hosted Payment Page Under Maintenance
HPX Under Maintenance
Shopify Adapter API Under Maintenance
3D Secure Providers Under Maintenance
MasterCard Payment Gateway Services (MPGS) Under Maintenance
Visa Cardinal Commerce 3D Secure Under Maintenance
Fraud Detection Providers Under Maintenance
Accertify Under Maintenance
Kount Under Maintenance
Dynamic Currency Conversion (DCC) Providers Under Maintenance
FEXCO Under Maintenance
Global Blue for Europe Under Maintenance
Planet Payments Under Maintenance
Alternative Payment Methods Under Maintenance
ApplePay Under Maintenance
Citcon Under Maintenance
GooglePay Under Maintenance
Klarna Under Maintenance
PayPal Under Maintenance
Web Portals Under Maintenance
Asset Management API Under Maintenance
Device Management Portal Under Maintenance
Enterprise Portal Under Maintenance
Virtual Terminal Services Under Maintenance
Processors Under Maintenance
AMEX Direct Under Maintenance
Barclays Payments Europe Under Maintenance
BBVA – eGlobal Under Maintenance
BNP Paribas CB2A Under Maintenance
Chase Payment Services - Stratus - Global Under Maintenance
Chase Payment Services - Tandem - US and Canada Under Maintenance
CNH Under Maintenance
De Lange Landen Processing Platform Under Maintenance
Elavon Europe Under Maintenance
Elavon US and Canada Under Maintenance
ePay Transact - Germany Under Maintenance
Euronet Under Maintenance
Evertec ATH Movil - Puerto Rico Under Maintenance
Evertec Charge Anywhere - Puerto Rico Under Maintenance
EVO Payments – eGlobal Under Maintenance
Fiserv BuyPass - US Under Maintenance
Fiserv IAB - Mexico Under Maintenance
Fiserv Nashville - US Under Maintenance
Fiserv South - Canada Under Maintenance
Global Blue - Currency Select - Australia Under Maintenance
Global Payments East - US Under Maintenance
Global Payments Heartland - US Under Maintenance
Global Payments TSYS - US Under Maintenance
Global Payments UCP APAC Under Maintenance
Global Payments UCP North America Under Maintenance
Global Payments UCP U.K. Under Maintenance
Lloyds Bank Cardnet - Fiserv MSIP - UK Under Maintenance
Lloyds Bank Cardnet - Fiserv OmniPay - UK Under Maintenance
Mastercard TSPI Under Maintenance
Moneris - Canada Under Maintenance
Network International - MEA Under Maintenance
Network International MPGS - MEA Under Maintenance
Nuvei Under Maintenance
PPRO - Global Under Maintenance
Redsys - Europe Under Maintenance
Stripe Under Maintenance
TransformCo Under Maintenance
VIPPS & MobilePay - Nordics Under Maintenance
Visa Acceptance Platform (VAP) Under Maintenance
Worldline GICC Europe Under Maintenance
Worldline GICC UK Under Maintenance
Worldpay Under Maintenance
Worldpay Vantiv Under Maintenance
Worldpay's Worldwide Payment Gateway - WPG Under Maintenance
ATOS Worldline Private Label Under Maintenance
Bank of America (Omnipay) Operational
Gift Card Processors Under Maintenance
Ceridian SVS Under Maintenance
Givex Under Maintenance
Heartland Gift Card Under Maintenance
ValueLink Under Maintenance
Worldpay Gift Card US Under Maintenance
Worldpay Vantiv - Mercury Gift Cards Under Maintenance
Cloud Middleware Under Maintenance
Consumer Data Services Under Maintenance
Hosted FCC Under Maintenance
Stored Value Under Maintenance
Value Added Services Engine (VAS) Under Maintenance
Batching Under Maintenance
Wallet Under Maintenance
P2PE Instruction Manual (PIM) Operational
Subprocessor List Operational
UAT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

FreedomPay Scheduled Maintenance Apr 30, 2026 07:00-09:00 EDT

DATE: Thursday, April 30th

MAINTENANCE WINDOW: Thursday: 7 AM to 9 AM EST // 1100 to 1300 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing Stored Value system maintenance starting at 7 AM and ending by 9 AM EST (1100 to 1300 UTC).

MAINTENANCE IMPACT:
FreedomPay will be conducting maintenance to Stored Value systems during this scheduled period. Stored Value customers may experience temporary connectivity issues or timeouts when attempting to complete Stored Value transactions during the maintenance timeframe. This maintenance will not impact non-Stored Value systems.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes.

Posted on Apr 27, 2026 - 11:43 EDT
Apr 29, 2026

Unresolved incident: FreedomPay Scheduled Maintenance.

Apr 28, 2026
Completed - The scheduled maintenance has been completed.
Apr 28, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 03:00 EDT
Scheduled - DATE: Tuesday, April 28th

MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.

Apr 24, 11:16 EDT
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Resolved - Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.
Apr 23, 10:31 EDT
Monitoring - FreedomPay is in contact with Global Blue - Currency Select - Australia and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
Apr 23, 08:53 EDT
Investigating - We are currently investigating this issue.
Apr 23, 08:00 EDT
Apr 22, 2026
Completed - The scheduled maintenance has been completed.
Apr 22, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 03:00 EDT
Scheduled - DATE: Wednesday, April 22nd

MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.

Apr 17, 09:58 EDT
Apr 21, 2026
Completed - The scheduled maintenance has been completed.
Apr 21, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 03:00 EDT
Scheduled - DATE: Tuesday, April 21st

MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.

Apr 17, 09:57 EDT
Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Completed - The scheduled maintenance has been completed.
Apr 17, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 03:00 EDT
Scheduled - DATE: Friday, April 17th

MAINTENANCE WINDOW: Friday: 3 AM to 5 AM EST // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing Stored Value system maintenance starting at 3 AM and ending by 5 AM EST (0700 to 0900 UTC).

MAINTENANCE IMPACT:
FreedomPay will be conducting maintenance to Stored Value systems during this scheduled period. Stored Value customers may experience temporary connectivity issues or timeouts when attempting to complete Stored Value transactions during the maintenance timeframe. This maintenance will not impact non-Stored Value systems.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes.

Apr 15, 18:46 EDT
Apr 16, 2026
Resolved - Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Redsys - Europe relationship manager.
Apr 16, 19:33 EDT
Investigating - FreedomPay is currently investigating reports of transaction processing latency and timeouts with Redsys - Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Apr 16, 19:21 EDT
Apr 15, 2026
Completed - The scheduled maintenance has been completed.
Apr 15, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 03:00 EDT
Scheduled - DATE: Wednesday, April 15th

MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.

Apr 10, 11:01 EDT