All Systems Operational
FreeWay ? Operational
Tokenization ? Operational
Hosted Payment Page (eCommerce) Operational
Hosted Payment Controls Operational
Value Added Services Engine (VAS) Operational
Hosted FCC ? Operational
TADA Hosted Tokenization and Detokenization ? Operational
Batching Operational
Web Portals Operational
Enterprise Portal Operational
Device Management Portal Operational
Asset Management API Operational
Processors (FreeWay Offramps) Operational
First Data Operational
Vantiv Operational
TSYS Operational
Global Payments Operational
Heartland Operational
WorldPay Operational
Chase Paymentech Operational
Elavon Operational
Elavon U.K. Operational
Barclaycard (U.K.) Operational
AMEX Direct Operational
Visa ACP Operational
AGCO Operational
Lloyds OmniPay Operational
Lloyds MSIP Operational
Currency Select ? Operational
Gift Card Processors Operational
Ceridian SVS Operational
ValueLink Operational
Givex Operational
Heartland (Gift Cards only) Operational
Vantiv/Mercury (Gift Cards only) Operational
WorldPay (Gift Cards only) Operational
Dynamic Currency Conversion (DCC) Providers Operational
Planet Payments (DCC) Operational
FEXCO (DCC) Operational
Payment Information Proxy Service Operational
Stored Value Operational
P2PE Instruction Manual (PIM) ? Operational
3D Secure ? Operational
Fraud Detection ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 19, 2022

No incidents reported today.

Aug 18, 2022

No incidents reported.

Aug 17, 2022
Completed - The scheduled maintenance has been completed.
Aug 17, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 03:01 EDT
Scheduled - DATE: Wednesday, August 17th

MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION:

FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.

Aug 12, 14:47 EDT
Aug 16, 2022
Completed - The scheduled maintenance has been completed.
Aug 16, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 03:00 EDT
Scheduled - DATE: Tuesday, August 16th

MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION:

FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.

Aug 12, 14:46 EDT
Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022
Completed - The scheduled maintenance has been completed.
Aug 10, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 03:00 EDT
Scheduled - DATE: Wednesday, August 10th

MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION:

FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.

Aug 5, 14:33 EDT
Aug 9, 2022
Completed - The scheduled maintenance has been completed.
Aug 9, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 03:00 EDT
Scheduled - DATE: Tuesday, August 9th

MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION:

FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.

Aug 5, 14:32 EDT
Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022
Completed - The scheduled maintenance has been completed.
Aug 5, 04:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 03:01 EDT
Scheduled - DATE: Friday, August 5th

MAINTENANCE WINDOW: 3:00 AM to 4:00 AM EDT // 0700 to 0800 UTC

MAINTENANCE DESCRIPTION:

FreedomPay will be performing system maintenance starting at 3:00 AM and ending by 4:00 AM EDT (0700 to 0800 UTC)..

MAINTENANCE IMPACT:

This maintenance is categorized as unscheduled due to the reduced notice window, however, it is not expected to impact clients. During the maintenance there are no expected outages with the FreedomPay system.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.

Aug 4, 19:26 EDT