MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made. Posted on
May 15, 2026 - 10:39 EDT
MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made. Posted on
May 15, 2026 - 10:40 EDT
Completed -
The scheduled maintenance has been completed.
May 13, 05:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 03:00 EDT
Scheduled -
DATE: Wednesday, May 13th
MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
May 8, 09:33 EDT
Completed -
The scheduled maintenance has been completed.
May 12, 05:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 03:00 EDT
Scheduled -
DATE: Tuesday, May 12th
MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
May 8, 09:32 EDT
Completed -
The scheduled maintenance has been completed.
May 7, 05:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 03:00 EDT
Scheduled -
DATE: Thursday, May 7th
MAINTENANCE WINDOW: Thursday: 3 AM to 5 AM EDT // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
May 4, 10:54 EDT
Completed -
The scheduled maintenance has been completed.
May 6, 05:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 03:00 EDT
Scheduled -
DATE: Wednesday, May 6th
MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
May 1, 14:42 EDT
Completed -
The scheduled maintenance has been completed.
May 5, 05:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 01:00 EDT
Scheduled -
DATE: Tuesday, May 5th
MAINTENANCE WINDOW: Tuesday: 1 AM to 5 AM EST // 0500 to 0900 UTC
MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 1 AM and ending by 5 AM EST (0500 to 0900 UTC).
MAINTENANCE IMPACT: During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
May 1, 14:23 EDT
Resolved -
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Redsys - Europe relationship manager.
May 4, 07:09 EDT
Monitoring -
FreedomPay is in contact with Redsys - Europe and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
May 4, 06:50 EDT
Investigating -
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Redsys - Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
May 4, 06:44 EDT