All Systems Operational

Freeway Operational
Token Services Operational
FreedomPay Tokenization Operational
OneTimeUse Tokenization API Operational
Payment Information Proxy Service Operational
TADA Hosted Tokenization and Detokenization Operational
Visa Network Tokenization Operational
Worldpay Credentials Management Platform (CMP) Operational
Worldpay WPG Tokenization Operational
eCommerce Services Operational
Hosted Payment Controls Operational
Hosted Payment Link Operational
Hosted Payment Page Operational
HPX Operational
Shopify Adapter API Operational
3D Secure Providers Operational
MasterCard Payment Gateway Services (MPGS) Operational
Visa Cardinal Commerce 3D Secure Operational
Fraud Detection Providers Operational
Accertify Operational
Kount Operational
Dynamic Currency Conversion (DCC) Providers Operational
FEXCO Operational
Global Blue for Europe Operational
Planet Payments Operational
Alternative Payment Methods Operational
ApplePay Operational
Citcon Operational
GooglePay Operational
Klarna Operational
PayPal Operational
Web Portals Operational
Asset Management API Operational
Device Management Portal Operational
Enterprise Portal Operational
Virtual Terminal Services Operational
Processors Operational
AMEX Direct Operational
Barclays Payments Europe Operational
BBVA – eGlobal Operational
BNP Paribas CB2A Operational
Chase Payment Services - Stratus - Global Operational
Chase Payment Services - Tandem - US and Canada Operational
CNH Operational
De Lange Landen Processing Platform Operational
Elavon Europe Operational
Elavon US and Canada Operational
ePay Transact - Germany Operational
Euronet Operational
Evertec ATH Movil - Puerto Rico Operational
Evertec Charge Anywhere - Puerto Rico Operational
EVO Payments – eGlobal Operational
Fiserv BuyPass - US Operational
Fiserv IAB - Mexico Operational
Fiserv Nashville - US Operational
Fiserv South - Canada Operational
Global Blue - Currency Select - Australia Operational
Global Payments East - US Operational
Global Payments Heartland - US Operational
Global Payments TSYS - US Operational
Global Payments UCP APAC Operational
Global Payments UCP North America Operational
Global Payments UCP U.K. Operational
Lloyds Bank Cardnet - Fiserv MSIP - UK Operational
Lloyds Bank Cardnet - Fiserv OmniPay - UK Operational
Mastercard TSPI Operational
Moneris - Canada Operational
Network International - MEA Operational
Network International MPGS - MEA Operational
Nuvei Operational
PPRO - Global Operational
Redsys - Europe Operational
Stripe Operational
TransformCo Operational
VIPPS & MobilePay - Nordics Operational
Visa Acceptance Platform (VAP) Operational
Worldline GICC Europe Operational
Worldline GICC UK Operational
Worldpay Operational
Worldpay Vantiv Operational
Worldpay's Worldwide Payment Gateway - WPG Operational
ATOS Worldline Private Label Operational
Bank of America (Omnipay) Operational
Gift Card Processors Operational
Ceridian SVS Operational
Givex Operational
Heartland Gift Card Operational
ValueLink Operational
Worldpay Gift Card US Operational
Worldpay Vantiv - Mercury Gift Cards Operational
Cloud Middleware Operational
Consumer Data Services Operational
Hosted FCC Operational
Stored Value Operational
Value Added Services Engine (VAS) Operational
Batching Operational
Wallet Operational
P2PE Instruction Manual (PIM) Operational
Subprocessor List Operational
UAT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

FreedomPay Scheduled Maintenance Apr 21, 2026 03:00-05:00 EDT

DATE: Tuesday, April 21st

MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Posted on Apr 17, 2026 - 09:57 EDT

FreedomPay Scheduled Maintenance Apr 22, 2026 03:00-05:00 EDT

DATE: Wednesday, April 22nd

MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Posted on Apr 17, 2026 - 09:58 EDT
Apr 18, 2026

No incidents reported today.

Apr 17, 2026
FreedomPay Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 17, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 03:00 EDT
Scheduled - DATE: Friday, April 17th

MAINTENANCE WINDOW: Friday: 3 AM to 5 AM EST // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing Stored Value system maintenance starting at 3 AM and ending by 5 AM EST (0700 to 0900 UTC).

MAINTENANCE IMPACT:
FreedomPay will be conducting maintenance to Stored Value systems during this scheduled period. Stored Value customers may experience temporary connectivity issues or timeouts when attempting to complete Stored Value transactions during the maintenance timeframe. This maintenance will not impact non-Stored Value systems.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes.
Apr 15, 18:46 EDT
Apr 16, 2026
Alert: Redsys - Europe Processing Issues
Resolved - Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Redsys - Europe relationship manager.
Apr 16, 19:33 EDT
Investigating - FreedomPay is currently investigating reports of transaction processing latency and timeouts with Redsys - Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Apr 16, 19:21 EDT
Apr 15, 2026
FreedomPay Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 03:00 EDT
Scheduled - DATE: Wednesday, April 15th

MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Apr 10, 11:01 EDT
Apr 14, 2026
FreedomPay Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 14, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 03:00 EDT
Scheduled - DATE: Tuesday, April 14th

MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Apr 10, 11:00 EDT
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026
Alert: Global Payments UCP U.K. Processing Issues
Resolved - Transaction processing has returned to normal levels, and systems are operating as expected. We will continue to monitor closely to ensure ongoing stability and quickly address any potential issues.
Apr 11, 22:23 EDT
Monitoring - FreedomPay is in contact with Global Payments UCP U.K. and is continuing to monitor transaction latency and intermittent processing timeouts. FreedomPay has confirmed no issues within our systems, and are continuing our investigation with Global Payments. If you are seeing errors, please reattempt your transaction.
Apr 11, 13:54 EDT
Investigating - FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments UCP U.K.. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Apr 11, 09:41 EDT
Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026
FreedomPay Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 8, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 03:00 EDT
Scheduled - DATE: Wednesday, April 8th

MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Apr 3, 14:42 EDT
Apr 7, 2026
FreedomPay Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 7, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 02:00 EDT
Scheduled - DATE: Tuesday, April 7th

MAINTENANCE WINDOW: Tuesday: 2 AM to 5 AM EDT // 0600 to 0900 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 2 AM and ending by 5 AM EDT (0600 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Apr 3, 14:41 EDT
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

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