FreedomPay Status

All Systems Operational

FreeWay Operational

Tokenization Operational

Hosted Payment Page (eCommerce) Operational

Hosted Payment Controls Operational

Value Added Services Engine (VAS) Operational

Hosted FCC Operational

TADA Hosted Tokenization and Detokenization Operational

Batching Operational

Web Portals Operational

Enterprise Portal Operational

Device Management Portal Operational

Asset Management API Operational

Processors (FreeWay Offramps) Operational

First Data Operational

Vantiv Operational

TSYS Operational

Global Payments Operational

Heartland Operational

WorldPay Operational

Chase Paymentech Operational

Elavon Operational

Elavon U.K. Operational

Barclaycard (U.K.) Operational

AMEX Direct Operational

Visa ACP Operational

AGCO Operational

Lloyds OmniPay Operational

Lloyds MSIP Operational

Currency Select Operational

CNH Operational

Gift Card Processors Operational

Ceridian SVS Operational

ValueLink Operational

Givex Operational

Heartland (Gift Cards only) Operational

Vantiv/Mercury (Gift Cards only) Operational

WorldPay (Gift Cards only) Operational

Dynamic Currency Conversion (DCC) Providers Operational

Planet Payments (DCC) Operational

FEXCO (DCC) Operational

Payment Information Proxy Service Operational

Stored Value Operational

P2PE Instruction Manual (PIM) Operational

3D Secure Operational

Fraud Detection Operational

Wallet Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 23, 2023

No incidents reported today.

Mar 22, 2023

FreedomPay Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 22, 05:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 03:00 EDT

Scheduled - DATE: Wednesday, March 22nd

MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EST // 0800 to 1000 UTC

MAINTENANCE DESCRIPTION:

FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EST (0800 to 1000 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Mar 17, 15:04 EDT

Mar 21, 2023

FreedomPay Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 21, 05:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 03:00 EDT

Scheduled - DATE: Tuesday, March 21st

MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EST // 0800 to 1000 UTC

MAINTENANCE DESCRIPTION:

FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EST (0800 to 1000 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Mar 17, 15:03 EDT

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

FreedomPay Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 15, 05:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 03:00 EDT

Scheduled - DATE: Wednesday, March 15th

MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EST // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION:

FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EST (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Mar 10, 15:22 EST

Mar 14, 2023

FreedomPay Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 14, 05:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 03:00 EDT

Scheduled - DATE: Tuesday, March 14th

MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EST // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION:

FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EST (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Mar 10, 15:21 EST

FreedomPay Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 14, 02:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 01:01 EDT

Scheduled - DATE: Tuesday, March 14th

MAINTENANCE WINDOW: Tuesday: 1 AM to 1:30 AM EST // 0500 to 0530 UTC

MAINTENANCE DESCRIPTION:

FreedomPay will be performing system maintenance starting at 1 AM and ending by 1:30 AM EST (0500 to 0530 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Mar 10, 15:25 EST

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.