Update - FreedomPay is in contact with AGCO. AGCO is continuing to experience transaction latency and processing timeouts. We will provide an update to our clients once the issue has been resolved.
May 9, 10:20 EDT
Monitoring - FreedomPay is in contact with AGCO, and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
May 6, 21:15 EDT
Investigating - FreedomPay is currently investigating reports of transaction processing latency and timeouts with AGCO. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
May 6, 19:35 EDT
MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EST // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION:
FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EST (0700 to 0900 UTC).
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Posted on
May 13, 15:04 EDT
MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EST // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION:
FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EST (0700 to 0900 UTC).
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Posted on
May 13, 15:05 EDT
Completed -
The scheduled maintenance has been completed.
May 11, 05:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 03:00 EDT
Scheduled -
DATE: Wednesday, May 11th
MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EST // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION:
FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EST (0700 to 0900 UTC). FreedomPay will be rotating its digital server certificate for its payment gateway, FreeWay (cs.freedompay.us). Please note, that the root and intermediate certificate are not being updated. This is a routine operation and no adverse reactions are expected.
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
May 6, 15:19 EDT
Completed -
The scheduled maintenance has been completed.
May 10, 05:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 03:01 EDT
Scheduled -
DATE: Tuesday, May 10th
MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EST // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION:
FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EST (0700 to 0900 UTC).
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
May 6, 15:15 EDT
Completed -
The scheduled maintenance has been completed.
May 4, 05:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 03:00 EDT
Scheduled -
DATE: Wednesday, May 4th
MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EST // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION:
FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EST (0700 to 0900 UTC).
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Apr 29, 15:02 EDT
Completed -
The scheduled maintenance has been completed.
May 3, 05:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 03:00 EDT
Scheduled -
DATE: Tuesday, May 3rd
MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EST // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION:
FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EST (0700 to 0900 UTC).
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Apr 29, 15:02 EDT
Resolved -
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Heartland relationship manager.
May 2, 15:56 EDT
Monitoring -
FreedomPay is in contact with Heartland, and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
May 2, 15:45 EDT
Investigating -
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Heartland. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
May 2, 14:52 EDT