Alert: Stored Value Transaction Processing Latency

Incident Report for FreedomPay

Resolved

FreedomPay has resolved the transaction processing latency issues and all transaction processing has returned to normal.

Posted Apr 30, 2024 - 09:40 EDT

Identified

FreedomPay has identified the issue causing transaction processing latency with Stored Value. FreedomPay's Incident Response team is currently addressing the issue and will update clients once the issue has been resolved.

Posted Apr 30, 2024 - 09:22 EDT

Investigating

FreedomPay is currently investigating reports of transaction processing latency with Stored Value. FreedomPay's Incident Response team is currently investigating the incident and will provide additional updates as soon as they arise.

Posted Apr 30, 2024 - 08:41 EDT

This incident affected: Stored Value.