FreedomPay Scheduled Maintenance
Scheduled Maintenance Report for FreedomPay
Completed
The scheduled maintenance has been completed.
Posted May 01, 2024 - 03:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 01, 2024 - 01:00 EDT
Scheduled
DATE: Wednesday, May 1st

MAINTENANCE WINDOW: Wednesday: 1 AM to 3 AM EST // 0500 to 0700 UTC

MAINTENANCE DESCRIPTION:

FreedomPay will be performing system maintenance starting at 1 AM and ending by 3 AM EST (0500 to 0700 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Posted Apr 26, 2024 - 10:41 EDT
This scheduled maintenance affected: Web Portals (Enterprise Portal, Device Management Portal, Asset Management API) and Hosted Payment Page (eCommerce), Hosted Payment Controls, Value Added Services Engine (VAS), Shopify Adapter API.