Alert: Lloyds MSIP Transaction Processing Issues

Incident Report for FreedomPay

Resolved

Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Lloyds MSIP relationship manager.

Posted Feb 06, 2025 - 06:39 EST

Monitoring

FreedomPay is in contact with Lloyds MSIP, and is continuing to monitor transaction latency and processing timeouts. We will provide an update to our clients once the issue has been resolved.

Posted Feb 06, 2025 - 06:26 EST

Investigating

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Lloyds MSIP. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

Posted Feb 06, 2025 - 06:25 EST

This incident affected: Processors (FreeWay Offramps) (Lloyds MSIP).