Alert: Asset Management API Processing Issues

Incident Report for FreedomPay

Resolved

transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Asset Management API relationship manager.

Posted Oct 21, 2025 - 05:33 EDT

Investigating

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Asset Management API. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

Posted Oct 21, 2025 - 05:18 EDT

This incident affected: Web Portals (Asset Management API).