FreedomPay Scheduled Maintenance
Scheduled for Nov 21, 03:00 - 05:00 EST
Scheduled
DATE: Thursday, November 21st

MAINTENANCE WINDOW: Thursday: 3 AM to 5 AM EST // 0800 to 1000 UTC

MAINTENANCE DESCRIPTION:

FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EST (0800 to 1000 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Posted Nov 15, 2024 - 09:59 EST
This scheduled maintenance affects: Web Portals (Enterprise Portal, Device Management Portal, Asset Management API), FreeWay, Tokenization, Hosted Payment Page (eCommerce), Hosted Payment Controls, Value Added Services Engine (VAS), Hosted FCC, TADA Hosted Tokenization and Detokenization, Batching, Payment Information Proxy Service, Stored Value, 3D Secure, Fraud Detection, Wallet, OneTimeUse Tokenization API, Shopify Adapter API, Consumer Data Services, Processors (FreeWay Offramps) (First Data, Vantiv (WorldPay - US/CA), TSYS, Global Payments, Heartland, WorldPay, Chase Paymentech, Elavon, Elavon U.K., Barclaycard (U.K.), AMEX Direct, Visa ACP, AGCO, Lloyds OmniPay, Lloyds MSIP, Currency Select, CNH, WPG (WorldPay), RedSys, Global Payments UCP U.K., Global Payments UCP North America, Global Payments UCP APAC, Network International, Network International MPGS, Euronet), Gift Card Processors (Ceridian SVS, ValueLink, Givex, Heartland (Gift Cards only), Vantiv/Mercury (Gift Cards only), WorldPay (Gift Cards only)), and Dynamic Currency Conversion (DCC) Providers (Planet Payments (DCC), FEXCO (DCC)).