Alert: Redsys - Europe Processing Issues

Incident Report for FreedomPay

Resolved

Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Redsys - Europe relationship manager.

Posted Oct 20, 2025 - 06:56 EDT

Monitoring

FreedomPay is in contact with Redsys - Europe and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

Posted Oct 20, 2025 - 05:46 EDT

Investigating

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Redsys - Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

Posted Oct 20, 2025 - 05:45 EDT

This incident affected: Processors (Redsys - Europe).