Alert: 3D Secure Transaction Processing Issues

Incident Report for FreedomPay

Resolved

3D Secure transaction processing has returned to normal and all issues have been resolved.

Posted Jun 21, 2022 - 04:09 EDT

Update

We are continuing to investigate this issue.

Posted Jun 21, 2022 - 03:13 EDT

Investigating

FreedomPay is currently investigating reports of transaction processing latency and timeouts with our 3D Secure provider. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients

Posted Jun 21, 2022 - 03:13 EDT

This incident affected: FreeWay, Hosted Payment Page (eCommerce), Hosted Payment Controls, 3D Secure, and Fraud Detection.