Alert: Hosted Payment Link Processing Issues

Incident Report for FreedomPay

Resolved

Transaction processing has returned to normal and all issues have been resolved.
Posted Oct 21, 2025 - 05:32 EDT

Investigating

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Hosted Payment Link. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Posted Oct 21, 2025 - 05:21 EDT
This incident affected: eCommerce Services (Hosted Payment Link).
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