Scheduled
MAINTENANCE WINDOW: Tuesday October 20th: 2 AM to 5 AM EDT
MAINTENANCE DESCRIPTION: FreedomPay will be performing our annual Disaster Recovery test on non-transactional systems starting at 2 AM and ending by 5 AM EDT (6 AM to 9 AM UTC)
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent timeouts lasting 5 – 10 minutes for requests occurring on the integrations listed below. During this period if you receive a timeout please reattempt.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance and does not foresee any ongoing issues as a result of the testing.
Integrations Impacted:
Card on File
Consumer Data Services
Enterprise Portal
Device Management Portal
Incentive Engine
Posted Oct 07, 2026 - 17:33 EDT
This scheduled maintenance affects: Freeway, Cloud Middleware, Consumer Data Services, Hosted FCC, Stored Value, CustomerSurveys, TruRating, Value Added Services Engine (VAS), Batching, Wallet, P2PE Instruction Manual (PIM), Subprocessor List, UAT, ECHO - Enterprise Communication Handler for Operations, Gift Card Processors (Ceridian SVS, Givex, Heartland Gift Card, ValueLink, Worldpay Gift Card US, Worldpay Vantiv - Mercury Gift Cards), Dynamic Currency Conversion (DCC) Providers (FEXCO, Global Blue for Europe, Planet Payments), Processors (AMEX Direct, Barclays Payments Europe, BBVA – eGlobal, BNP Paribas CB2A, Chase Payment Services - Stratus - Global, Chase Payment Services - Tandem - US and Canada, CNH, De Lange Landen Processing Platform, Elavon Europe, Elavon US and Canada, ePay Transact - Germany, Euronet, Evertec ATH Movil - Puerto Rico, Evertec Charge Anywhere - Puerto Rico, EVO Payments – eGlobal, Fiserv BuyPass - US, Fiserv IAB - Mexico, Fiserv Nashville - US, Fiserv South - Canada, Global Blue - Currency Select - Australia, Global Payments East - US, Global Payments Heartland - US, Global Payments TSYS - US, Global Payments UCP APAC, Global Payments UCP North America, Global Payments UCP U.K., Lloyds Bank Cardnet - Fiserv MSIP - UK, Lloyds Bank Cardnet - Fiserv OmniPay - UK, TSPI, Moneris - Canada, Network International - MEA, Network International MPGS - MEA, Nuvei, PPRO - Global, Redsys - Europe, Stripe, TransformCo, VIPPS & MobilePay - Nordics, Visa Acceptance Platform (VAP), Worldline GICC Europe, Worldline GICC UK, Worldpay, Worldpay Vantiv, Worldpay's Worldwide Payment Gateway - WPG, ATOS Worldline Private Label, Bank of America (Omnipay), CONECs), eCommerce Services (Hosted Payment Controls, Hosted Payment Link, Hosted Payment Page, HPX, Shopify Adapter API), Web Portals (Asset Management API, Device Management Portal, Enterprise Portal, Virtual Terminal Services), Fraud Detection Providers (Accertify, Kount), Alternative Payment Methods (ApplePay, Citcon, GooglePay, Klarna, PayPal, AliPay, Alipay+), Token Services (FreedomPay Tokenization, OneTimeUse Tokenization API, Payment Information Proxy Service, TADA Hosted Tokenization and Detokenization, Visa Network Tokenization, Worldpay Credentials Management Platform (CMP), Worldpay WPG Tokenization), and 3D Secure Providers (MasterCard Payment Gateway Services (MPGS), Visa Cardinal Commerce 3D Secure).