Alert: Chase Paymentech Transaction Processing Issues

Incident Report for FreedomPay

Resolved

Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Chase Paymentech relationship manager.

Posted Dec 02, 2024 - 09:59 EST

Investigating

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Chase Paymentech. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

Posted Dec 02, 2024 - 09:31 EST

This incident affected: Processors (FreeWay Offramps) (Chase Paymentech).