Alert: Fiserv South - Canada Transaction Processing Issues

Incident Report for FreedomPay

Resolved

Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Fiserv South - Canada relationship manager.

Posted May 30, 2025 - 08:01 EDT

Investigating

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Fiserv South - Canada. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

Posted May 30, 2025 - 07:51 EDT

This incident affected: Processors (Fiserv Nashville - US).