Completed
The scheduled maintenance has been completed.
Posted May 06, 2025 - 05:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 06, 2025 - 03:00 EDT
Scheduled
DATE: Tuesday, May 6th
MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION:
FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Posted May 02, 2025 - 09:53 EDT
This scheduled maintenance affected: Freeway, Cloud Middleware, Consumer Data Services, Hosted FCC, Stored Value, Value Added Services Engine (VAS), Batching, Wallet, Gift Card Processors (Ceridian SVS, Givex, Heartland Gift Card, ValueLink, Worldpay Gift Card US, Worldpay Vantiv - Mercury Gift Cards), Dynamic Currency Conversion (DCC) Providers (FEXCO, Planet Payments), Processors (AMEX Direct, Barclays Payments Europe, Chase Payment Services - Stratus - Global, CNH, De Lange Landen Processing Platform, Elavon Europe, Elavon US and Canada, Euronet, Fiserv Nashville - US, Global Blue - Currency Select - Australia, Global Payments East - US, Global Payments Heartland - US, Global Payments TSYS - US, Global Payments UCP APAC, Global Payments UCP North America, Global Payments UCP U.K., Lloyds Bank Cardnet - Fiserv MSIP - UK, Lloyds Bank Cardnet - Fiserv OmniPay - UK, Network International - MEA, Network International MPGS - MEA, Redsys - Europe, Stripe, Visa Acceptance Platform (VAP), Worldpay, Worldpay Vantiv, Worldpay's Worldwide Payment Gateway - WPG), eCommerce Services (Hosted Payment Controls, Hosted Payment Link, Hosted Payment Page, HPX, Shopify Adapter API), Web Portals (Asset Management API, Device Management Portal, Enterprise Portal, Virtual Terminal Services), and Token Services (OneTimeUse Tokenization API, Payment Information Proxy Service, TADA Hosted Tokenization and Detokenization).