Alert: Freeway Processing Issues

Incident Report for FreedomPay

Resolved

Transaction processing has returned to normal and all issues have been resolved.

Posted Aug 11, 2025 - 02:28 EDT

Monitoring

FreedomPay has identified the issue causing transaction processing latency with Freeway. FreedomPay's Incident Response team is currently addressing issue and will update clients once the issue has been resolved.

Posted Aug 11, 2025 - 01:53 EDT

Investigating

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Freeway. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

Posted Aug 11, 2025 - 01:39 EDT

This incident affected: Freeway.