Alert: Global Payments UCP APAC Transaction Processing Issues

Incident Report for FreedomPay

Resolved

Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments UCP APAC relationship manager.

Posted May 13, 2025 - 04:50 EDT

Investigating

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments UCP APAC. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

Posted May 13, 2025 - 01:20 EDT

This incident affected: Processors (Global Payments UCP APAC).