Alert: Freeway Processing Issues

Incident Report for FreedomPay

Resolved

Transaction processing has returned to normal and all issues have been resolved.

Posted Nov 24, 2025 - 12:33 EST

Investigating

FreedomPay is currently investigating reports of transaction processing latency and timeouts with Freeway. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

Posted Nov 24, 2025 - 12:27 EST

This incident affected: Freeway.