FreedomPay Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Posted Nov 06, 2024 - 05:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 06, 2024 - 03:00 EST
Scheduled
DATE: Wednesday, November 6th
MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EST // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION:
FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EST (0700 to 0900 UTC).
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Posted Nov 01, 2024 - 10:02 EDT
This scheduled maintenance affected: Web Portals (Enterprise Portal, Device Management Portal, Asset Management API), FreeWay, Tokenization, Hosted Payment Page (eCommerce), Hosted Payment Controls, Value Added Services Engine (VAS), Hosted FCC, TADA Hosted Tokenization and Detokenization, Batching, Payment Information Proxy Service, Stored Value, 3D Secure, Fraud Detection, Wallet, OneTimeUse Tokenization API, Shopify Adapter API, Consumer Data Services, Processors (FreeWay Offramps) (First Data, Vantiv (WorldPay - US/CA), TSYS, Global Payments, Heartland, WorldPay, Chase Paymentech, Elavon, Elavon U.K., Barclaycard (U.K.), AMEX Direct, Visa ACP, AGCO, Lloyds OmniPay, Lloyds MSIP, Currency Select, CNH, WPG (WorldPay), RedSys, Global Payments UCP U.K., Global Payments UCP North America, Global Payments UCP APAC, Network International, Network International MPGS, Euronet), Gift Card Processors (Ceridian SVS, ValueLink, Givex, Heartland (Gift Cards only), Vantiv/Mercury (Gift Cards only), WorldPay (Gift Cards only)), and Dynamic Currency Conversion (DCC) Providers (Planet Payments (DCC), FEXCO (DCC)).