Alert: First Data (Nashville) Transaction Processing Issues

Incident Report for FreedomPay

Resolved

Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Fiserv Nashville - US (Omnichannel) relationship manager.
Posted Mar 25, 2025 - 13:04 EDT

Investigating

FreedomPay is currently investigating reports of transaction processing latency and timeouts with First Data Nashville. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Posted Mar 25, 2025 - 12:25 EDT
This incident affected: Processors (FreeWay Offramps) (Fiserv Nashville - US (Omnichannel)).
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