Transaction processing has returned to normal levels, and systems are operating as expected. We will continue to monitor closely to ensure ongoing stability and quickly address any potential issues.
Posted Apr 11, 2026 - 22:23 EDT
Monitoring
FreedomPay is in contact with Global Payments UCP U.K. and is continuing to monitor transaction latency and intermittent processing timeouts. FreedomPay has confirmed no issues within our systems, and are continuing our investigation with Global Payments. If you are seeing errors, please reattempt your transaction.
Posted Apr 11, 2026 - 13:54 EDT
Investigating
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments UCP U.K.. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Posted Apr 11, 2026 - 09:41 EDT
This incident affected: Processors (Global Payments UCP U.K.).