Alert: CNH Transaction Processing Issues

Incident Report for FreedomPay

Resolved

Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your CNH relationship manager.

Posted May 31, 2023 - 07:02 EDT

Update

We are continuing to investigate this issue.

Posted May 31, 2023 - 07:01 EDT

Investigating

FreedomPay is currently investigating reports of transaction processing latency and timeouts with CNH. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

Posted May 31, 2023 - 06:55 EDT

This incident affected: Processors (FreeWay Offramps) (CNH).