All Systems Operational
Freeway
Operational
Token Services
Operational
FreedomPay Tokenization
Operational
OneTimeUse Tokenization API
Operational
Payment Information Proxy Service
Operational
TADA Hosted Tokenization and Detokenization
Operational
Visa Network Tokenization
Operational
Worldpay Credentials Management Platform (CMP)
Operational
Worldpay WPG Tokenization
Operational
eCommerce Services
Operational
Hosted Payment Controls
Operational
Hosted Payment Link
Operational
Hosted Payment Page
Operational
HPX
Operational
Shopify Adapter API
Operational
3D Secure Providers
Operational
MasterCard Payment Gateway Services (MPGS)
Operational
Visa Cardinal Commerce 3D Secure
Operational
Fraud Detection Providers
Operational
Accertify
Operational
Kount
Operational
Dynamic Currency Conversion (DCC) Providers
Operational
FEXCO
Operational
Global Blue for Europe
Operational
Planet Payments
Operational
Alternative Payment Methods
Operational
ApplePay
Operational
Citcon
Operational
GooglePay
Operational
Klarna
Operational
PayPal
Operational
AliPay
Operational
Alipay+
Operational
Web Portals
Operational
Asset Management API
Operational
Device Management Portal
Operational
Enterprise Portal
Operational
Virtual Terminal Services
Operational
Processors
Operational
AMEX Direct
Operational
Barclays Payments Europe
Operational
BBVA – eGlobal
Operational
BNP Paribas CB2A
Operational
Chase Payment Services - Stratus - Global
Operational
Chase Payment Services - Tandem - US and Canada
Operational
CNH
Operational
De Lange Landen Processing Platform
Operational
Elavon Europe
Operational
Elavon US and Canada
Operational
ePay Transact - Germany
Operational
Euronet
Operational
Evertec ATH Movil - Puerto Rico
Operational
Evertec Charge Anywhere - Puerto Rico
Operational
EVO Payments – eGlobal
Operational
Fiserv BuyPass - US
Operational
Fiserv IAB - Mexico
Operational
Fiserv Nashville - US
Operational
Fiserv South - Canada
Operational
Global Blue - Currency Select - Australia
Operational
Global Payments East - US
Operational
Global Payments Heartland - US
Operational
Global Payments TSYS - US
Operational
Global Payments UCP APAC
Operational
Global Payments UCP North America
Operational
Global Payments UCP U.K.
Operational
Lloyds Bank Cardnet - Fiserv MSIP - UK
Operational
Lloyds Bank Cardnet - Fiserv OmniPay - UK
Operational
TSPI
Operational
Moneris - Canada
Operational
Network International - MEA
Operational
Network International MPGS - MEA
Operational
Nuvei
Operational
PPRO - Global
Operational
Redsys - Europe
Operational
Stripe
Operational
TransformCo
Operational
VIPPS & MobilePay - Nordics
Operational
Visa Acceptance Platform (VAP)
Operational
Worldline GICC Europe
Operational
Worldline GICC UK
Operational
Worldpay
Operational
Worldpay Vantiv
Operational
Worldpay's Worldwide Payment Gateway - WPG
Operational
ATOS Worldline Private Label
Operational
Bank of America (Omnipay)
Operational
CONECs
Operational
Gift Card Processors
Operational
Ceridian SVS
Operational
Givex
Operational
Heartland Gift Card
Operational
ValueLink
Operational
Worldpay Gift Card US
Operational
Worldpay Vantiv - Mercury Gift Cards
Operational
Cloud Middleware
Operational
Consumer Data Services
Operational
Hosted FCC
Operational
Stored Value
Operational
CustomerSurveys
Operational
TruRating
Operational
Value Added Services Engine (VAS)
Operational
Batching
Operational
Wallet
Operational
P2PE Instruction Manual (PIM)
Operational
Subprocessor List
Operational
UAT
Operational
ECHO - Enterprise Communication Handler for Operations
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
FreedomPay Disaster Recovery Test Oct 13, 2026 02:00-05:00 EDT
MAINTENANCE WINDOW: Tuesday October 13th: 2 AM to 5 AM EDT
MAINTENANCE DESCRIPTION: FreedomPay will be performing our annual Disaster Recovery test on transactional systems starting at 2 AM and ending by 5 AM EDT (6 AM to 9 AM UTC)
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent timeouts lasting 5 – 10 minutes for transactions occurring via the integrations listed below. During this period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance and does not foresee any ongoing issues as a result of the testing.
Integrations Impacted:
Hosted Payment Controls
Hosted Payment Page
Payment Information Proxy
Card on File
Consumer Data Services
Freeway
Posted on Oct 07, 2026 - 17:32 EDT
MAINTENANCE DESCRIPTION: FreedomPay will be performing our annual Disaster Recovery test on transactional systems starting at 2 AM and ending by 5 AM EDT (6 AM to 9 AM UTC)
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent timeouts lasting 5 – 10 minutes for transactions occurring via the integrations listed below. During this period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance and does not foresee any ongoing issues as a result of the testing.
Integrations Impacted:
Hosted Payment Controls
Hosted Payment Page
Payment Information Proxy
Card on File
Consumer Data Services
Freeway
Posted on Oct 07, 2026 - 17:32 EDT
FreedomPay Scheduled Maintenance Oct 14, 2026 03:00-05:00 EDT
DATE: Wednesday, October 14th
MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Posted on Oct 09, 2026 - 09:47 EDT
MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Posted on Oct 09, 2026 - 09:47 EDT
FreedomPay Scheduled Maintenance Oct 15, 2026 03:00-05:00 EDT
DATE: Thursday, October 15th
MAINTENANCE WINDOW: Thursday: 3 AM to 5 AM EDT // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Posted on Oct 09, 2026 - 09:48 EDT
MAINTENANCE WINDOW: Thursday: 3 AM to 5 AM EDT // 0700 to 0900 UTC
MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Posted on Oct 09, 2026 - 09:48 EDT
Subprocessor List Update Oct 19, 2026 00:00-01:00 EDT
Dear FreedomPay Customers,
This is an announcement for an upcoming general subprocessor addition. In keeping with our data processing agreements and obligations and commitment to transparency, FreedomPay is providing advance notice of an intended addition to FreedomPay's list of subprocessors.
Subprocessor Name: OpenAI OpCo LLC
Processing Location: United States
Service Provided: OpenAI OpCo LLC provides the product known as "ChatGPT". FreedomPay is enabling the ability for ChatGPT to integrate with our Microsoft 365 environment to support internal productivity initiatives, document handling, and customer and tech support operations. To further clarify, OpenAI OpCo LLC and ChatGPT does not have access to the FreedomPay credit card gateway or FreedomPay production environment or have any impact on PCI DSS scope.
Nature and categories of data processed: In providing this service, OpenAI OpCo LLC has the ability to process personal data contained in the FreedomPay Microsoft 365 tenant, within the connected scope. This includes FreedomPay customer communications and any data contained therein.
Safeguards: OpenAI OpCo LLC processes this data as our processor and subprocessor under a data processing agreement incorporating the EU Standard Contractual Clauses and the UK addenda where applicable as the transfer mechanism. Access is delegated and read-only, data is encrypted in transit and at rest, and OpenAI OpCo LLC maintains independent security assurances (including various ISO/IEC certifications and an AICPA SOC report). OpenAI OpCo LLC does not use information provided by FreedomPay to train its models.
Planned Effective Date: October 19th, 2026
Objection Deadline: October 16th, 2026
If you have a reasonable data protection or data security concern about this change, please let us know prior to the deadline above at compliance@freedompay.com. If we do not hear from you by the objection deadline, the change will be deemed accepted and shall take effect. If a reasonable concern is raised about this incoming subprocessor, we will work with you in good faith to address it before proceeding. The current FreedomPay subprocessor page is available at: https://corporate.freedompay.com/subprocessors
Thank you for your continued trust. Please reach out to compliance@freedompay.com with any questions.
Posted on Sep 15, 2026 - 18:13 EDT
This is an announcement for an upcoming general subprocessor addition. In keeping with our data processing agreements and obligations and commitment to transparency, FreedomPay is providing advance notice of an intended addition to FreedomPay's list of subprocessors.
Subprocessor Name: OpenAI OpCo LLC
Processing Location: United States
Service Provided: OpenAI OpCo LLC provides the product known as "ChatGPT". FreedomPay is enabling the ability for ChatGPT to integrate with our Microsoft 365 environment to support internal productivity initiatives, document handling, and customer and tech support operations. To further clarify, OpenAI OpCo LLC and ChatGPT does not have access to the FreedomPay credit card gateway or FreedomPay production environment or have any impact on PCI DSS scope.
Nature and categories of data processed: In providing this service, OpenAI OpCo LLC has the ability to process personal data contained in the FreedomPay Microsoft 365 tenant, within the connected scope. This includes FreedomPay customer communications and any data contained therein.
Safeguards: OpenAI OpCo LLC processes this data as our processor and subprocessor under a data processing agreement incorporating the EU Standard Contractual Clauses and the UK addenda where applicable as the transfer mechanism. Access is delegated and read-only, data is encrypted in transit and at rest, and OpenAI OpCo LLC maintains independent security assurances (including various ISO/IEC certifications and an AICPA SOC report). OpenAI OpCo LLC does not use information provided by FreedomPay to train its models.
Planned Effective Date: October 19th, 2026
Objection Deadline: October 16th, 2026
If you have a reasonable data protection or data security concern about this change, please let us know prior to the deadline above at compliance@freedompay.com. If we do not hear from you by the objection deadline, the change will be deemed accepted and shall take effect. If a reasonable concern is raised about this incoming subprocessor, we will work with you in good faith to address it before proceeding. The current FreedomPay subprocessor page is available at: https://corporate.freedompay.com/subprocessors
Thank you for your continued trust. Please reach out to compliance@freedompay.com with any questions.
Posted on Sep 15, 2026 - 18:13 EDT
FreedomPay Disaster Recovery Test Oct 20, 2026 02:00-05:00 EDT
MAINTENANCE WINDOW: Tuesday October 20th: 2 AM to 5 AM EDT
MAINTENANCE DESCRIPTION: FreedomPay will be performing our annual Disaster Recovery test on non-transactional systems starting at 2 AM and ending by 5 AM EDT (6 AM to 9 AM UTC)
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent timeouts lasting 5 – 10 minutes for requests occurring on the integrations listed below. During this period if you receive a timeout please reattempt.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance and does not foresee any ongoing issues as a result of the testing.
Integrations Impacted:
Card on File
Consumer Data Services
Enterprise Portal
Device Management Portal
Incentive Engine
Posted on Oct 07, 2026 - 17:33 EDT
MAINTENANCE DESCRIPTION: FreedomPay will be performing our annual Disaster Recovery test on non-transactional systems starting at 2 AM and ending by 5 AM EDT (6 AM to 9 AM UTC)
MAINTENANCE IMPACT:
During the maintenance window there may be intermittent timeouts lasting 5 – 10 minutes for requests occurring on the integrations listed below. During this period if you receive a timeout please reattempt.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance and does not foresee any ongoing issues as a result of the testing.
Integrations Impacted:
Card on File
Consumer Data Services
Enterprise Portal
Device Management Portal
Incentive Engine
Posted on Oct 07, 2026 - 17:33 EDT