All Systems Operational

Freeway Operational
Token Services Operational
FreedomPay Tokenization Operational
OneTimeUse Tokenization API Operational
Payment Information Proxy Service Operational
TADA Hosted Tokenization and Detokenization Operational
Visa Network Tokenization Operational
Worldpay Credentials Management Platform (CMP) Operational
Worldpay WPG Tokenization Operational
eCommerce Services Operational
Hosted Payment Controls Operational
Hosted Payment Link Operational
Hosted Payment Page Operational
HPX Operational
Shopify Adapter API Operational
3D Secure Providers Operational
MasterCard Payment Gateway Services (MPGS) Operational
Visa Cardinal Commerce 3D Secure Operational
Fraud Detection Providers Operational
Accertify Operational
Kount Operational
Dynamic Currency Conversion (DCC) Providers Operational
FEXCO Operational
Global Blue for Europe Operational
Planet Payments Operational
Alternative Payment Methods Operational
ApplePay Operational
Citcon Operational
GooglePay Operational
Klarna Operational
PayPal Operational
Web Portals Operational
Asset Management API Operational
Device Management Portal Operational
Enterprise Portal Operational
Virtual Terminal Services Operational
Processors Operational
AMEX Direct Operational
Barclays Payments Europe Operational
BBVA – eGlobal Operational
BNP Paribas CB2A Operational
Chase Payment Services - Stratus - Global Operational
Chase Payment Services - Tandem - US and Canada Operational
CNH Operational
De Lange Landen Processing Platform Operational
Elavon Europe Operational
Elavon US and Canada Operational
ePay Transact - Germany Operational
Euronet Operational
Evertec ATH Movil - Puerto Rico Operational
Evertec Charge Anywhere - Puerto Rico Operational
EVO Payments – eGlobal Operational
Fiserv BuyPass - US Operational
Fiserv IAB - Mexico Operational
Fiserv Nashville - US Operational
Fiserv South - Canada Operational
Global Blue - Currency Select - Australia Operational
Global Payments East - US Operational
Global Payments Heartland - US Operational
Global Payments TSYS - US Operational
Global Payments UCP APAC Operational
Global Payments UCP North America Operational
Global Payments UCP U.K. Operational
Lloyds Bank Cardnet - Fiserv MSIP - UK Operational
Lloyds Bank Cardnet - Fiserv OmniPay - UK Operational
Mastercard TSPI Operational
Moneris - Canada Operational
Network International - MEA Operational
Network International MPGS - MEA Operational
Nuvei Operational
PPRO - Global Operational
Redsys - Europe Operational
Stripe Operational
TransformCo Operational
VIPPS & MobilePay - Nordics Operational
Visa Acceptance Platform (VAP) Operational
Worldline GICC Europe Operational
Worldline GICC UK Operational
Worldpay Operational
Worldpay Vantiv Operational
Worldpay's Worldwide Payment Gateway - WPG Operational
ATOS Worldline Private Label Operational
Bank of America (Omnipay) Operational
Gift Card Processors Operational
Ceridian SVS Operational
Givex Operational
Heartland Gift Card Operational
ValueLink Operational
Worldpay Gift Card US Operational
Worldpay Vantiv - Mercury Gift Cards Operational
Cloud Middleware Operational
Consumer Data Services Operational
Hosted FCC Operational
Stored Value Operational
Value Added Services Engine (VAS) Operational
Batching Operational
Wallet Operational
P2PE Instruction Manual (PIM) Operational
Subprocessor List Operational
UAT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

FreedomPay Scheduled Maintenance Mar 10, 2026 03:00-05:00 EDT

DATE: Tuesday, March 10th

MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Posted on Mar 06, 2026 - 09:16 EST

FreedomPay Scheduled Maintenance Mar 11, 2026 03:00-05:00 EDT

DATE: Wednesday, March 11th

MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Posted on Mar 06, 2026 - 09:18 EST
Mar 7, 2026

No incidents reported today.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026
FreedomPay Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 4, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 03:00 EST
Scheduled - DATE: Wednesday, March 4th

MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EST // 0800 to 1000 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EST (0800 to 1000 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Feb 27, 13:03 EST
Mar 3, 2026
Alert: Network International MPGS - MEA Processing Issues
Resolved - Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Network International MPGS - MEA relationship manager.
Mar 3, 14:04 EST
Investigating - FreedomPay is currently investigating reports of transaction processing latency and timeouts with Network International MPGS - MEA. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Mar 3, 13:23 EST
Alert: Network International - MEA Processing Issues
Resolved - Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Network International - MEA relationship manager.
Mar 3, 10:26 EST
Investigating - FreedomPay is currently investigating reports of transaction processing latency and timeouts with Network International - MEA. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Mar 3, 10:11 EST
FreedomPay Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 3, 05:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 03:01 EST
Scheduled - DATE: Tuesday, March 3rd

MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EST // 0800 to 1000 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing Stored Value system maintenance starting at 3 AM and ending by 5 AM EST (0800 to 1000 UTC).

MAINTENANCE IMPACT:

FreedomPay will be conducting maintenance to Stored Value systems during this scheduled period. Stored Value customers may experience temporary connectivity issues or timeouts when attempting to complete Stored Value transactions during the maintenance timeframe. This maintenance will not impact non-Stored Value systems.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Feb 27, 13:02 EST
FreedomPay Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 3, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 03:00 EST
Scheduled - DATE: Tuesday, March 3rd

MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EST // 0800 to 1000 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EST (0800 to 1000 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Feb 27, 12:59 EST
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Alert: Network International - MEA Processing Issues
Resolved - Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Network International - MEA relationship manager.
Feb 25, 22:59 EST
Investigating - FreedomPay is currently investigating reports of transaction processing latency and timeouts with Network International - MEA. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Feb 25, 22:41 EST
FreedomPay Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 25, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 03:00 EST
Scheduled - DATE: Wednesday, February 25th

MAINTENANCE WINDOW: Wednesday: 3 AM to 5 AM EST // 0800 to 1000 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EST (0800 to 1000 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Feb 20, 11:36 EST
Feb 24, 2026
Alert: Network International - MEA Processing Issues
Resolved - Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Network International - MEA relationship manager.
Feb 24, 08:02 EST
Investigating - FreedomPay is currently investigating reports of transaction processing latency and timeouts with Network International - MEA. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Feb 24, 07:43 EST
FreedomPay Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 24, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 03:00 EST
Scheduled - DATE: Tuesday, February 24th

MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EST // 0800 to 1000 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EST (0800 to 1000 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Feb 20, 11:35 EST
FreedomPay Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 24, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 03:01 EST
Scheduled - DATE: Tuesday, February 24th

MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EST // 0800 to 1000 UTC

MAINTENANCE DESCRIPTION: FreedomPay will be performing Stored Value system maintenance starting at 3 AM and ending by 5 AM EST (0800 to 1000 UTC).

MAINTENANCE IMPACT:

FreedomPay will be conducting maintenance to Stored Value systems during this scheduled period. Stored Value customers may experience temporary connectivity issues or timeouts when attempting to complete Stored Value transactions during the maintenance timeframe. This maintenance will not impact non-Stored Value systems.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Feb 20, 11:34 EST
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026
Alert: Enterprise Portal Reporting Delays
Resolved - Enterprise Portal reporting delays have been fully resolved.
Feb 21, 21:56 EST
Investigating - FreedomPay is currently investigating reports of reporting delays with Enterprise Portal. FreedomPay's Incident Response team is currently investigating the incident and will provide additional updates as soon as they arise.
Feb 21, 21:48 EST
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