FreedomPay Unscheduled Maintenance
Completed
The scheduled maintenance has been completed.
Posted Sep 21, 2022 - 00:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 20, 2022 - 23:00 EDT
Scheduled
DATE: Tuesday, Sept 20th
MAINTENANCE WINDOW: 11:00 PM to 12:00 AM EDT // 03:00 - 04:00 2022-09-21 UTC
MAINTENANCE DESCRIPTION:
FreedomPay will be performing an emergency platform release at 11:00 PM and ending by 12:00 AM EDT as part of its final remediation efforts related to the service issue experienced on Sunday, Sept. 18th.
MAINTENANCE IMPACT:
This maintenance is categorized as unscheduled due to the reduced notice window, however, it is not expected to impact clients. During the maintenance there are no expected outages with the FreedomPay system.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Posted Sep 20, 2022 - 18:42 EDT
This scheduled maintenance affected: Web Portals (Enterprise Portal, Device Management Portal), FreeWay, Tokenization, Hosted Payment Page (eCommerce), Value Added Services Engine (VAS), Hosted FCC, Processors (FreeWay Offramps) (First Data, Vantiv (WorldPay - US/CA), TSYS, Global Payments, Heartland, WorldPay, Chase Paymentech, Elavon, Elavon U.K., Barclaycard (U.K.), AMEX Direct, Visa ACP, AGCO), Gift Card Processors (Ceridian SVS, ValueLink, Givex, Heartland (Gift Cards only), Vantiv/Mercury (Gift Cards only), WorldPay (Gift Cards only)), and Dynamic Currency Conversion (DCC) Providers (Planet Payments (DCC), FEXCO (DCC)).