Alert: Batching Delays

Incident Report for FreedomPay

Resolved

FreedomPay has resolved the batching delay issue. All batching operations have returned to normal.

Posted Sep 20, 2022 - 18:53 EDT

Update

FreedomPay has started releasing batches over the past 5 hours. Our Incident Response Team is continuing to work through the release of remaining batches. We apologize for the inconvenience. Please contact technical support with any additional questions at techsupport@freedompay.com.

Posted Sep 20, 2022 - 14:11 EDT

Identified

FreedomPay will be delaying batching for up to 24 hours. We apologize for the inconvenience. Please contact your account manager or technical support with any questions.

Posted Sep 19, 2022 - 01:45 EDT

This incident affected: Batching.