FreedomPay Scheduled Maintenance
The scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
DATE: Tuesday, June 28th
MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EDT // 0700 to 0900 UTC
FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EDT (0700 to 0900 UTC).
During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.
FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
This scheduled maintenance affected: Web Portals (Enterprise Portal, Device Management Portal), Processors (FreeWay Offramps) (First Data, Vantiv, TSYS, Global Payments, Heartland, WorldPay, Chase Paymentech, Elavon, Elavon U.K., Barclaycard (U.K.), AMEX Direct, Visa ACP, AGCO, Lloyds OmniPay, Lloyds MSIP), Dynamic Currency Conversion (DCC) Providers (Planet Payments (DCC), FEXCO (DCC)), Gift Card Processors (Ceridian SVS, ValueLink, Givex, Heartland (Gift Cards only), Vantiv/Mercury (Gift Cards only), WorldPay (Gift Cards only)), and FreeWay, Tokenization, Hosted Payment Page (eCommerce), Hosted Payment Controls, Value Added Services Engine (VAS), Hosted FCC, Payment Information Proxy Service.