FreedomPay Scheduled Maintenance
Scheduled Maintenance Report for FreedomPay
Completed
The scheduled maintenance has been completed.
Posted Mar 21, 2023 - 05:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 21, 2023 - 03:00 EDT
Scheduled
DATE: Tuesday, March 21st

MAINTENANCE WINDOW: Tuesday: 3 AM to 5 AM EST // 0800 to 1000 UTC

MAINTENANCE DESCRIPTION:

FreedomPay will be performing system maintenance starting at 3 AM and ending by 5 AM EST (0800 to 1000 UTC).

MAINTENANCE IMPACT:

During the maintenance window there may be intermittent transaction timeouts lasting 1-2 minutes each over a 30 minute time period. During this time period if you receive a timeout please reattempt your transaction.

FreedomPay has taken every appropriate measure to minimize the impact of this maintenance, and does not foresee any ongoing issues as a result of changes to be made.
Posted Mar 17, 2023 - 15:03 EDT
This scheduled maintenance affected: Web Portals (Enterprise Portal, Device Management Portal), FreeWay, Tokenization, Hosted Payment Page (eCommerce), Hosted Payment Controls, Value Added Services Engine (VAS), Hosted FCC, Payment Information Proxy Service, Processors (FreeWay Offramps) (First Data, Vantiv (WorldPay - US/CA), TSYS, Global Payments, Heartland, WorldPay, Chase Paymentech, Elavon, Elavon U.K., Barclaycard (U.K.), AMEX Direct, Visa ACP, AGCO, Lloyds OmniPay, Lloyds MSIP), Gift Card Processors (Ceridian SVS, ValueLink, Givex, Heartland (Gift Cards only), Vantiv/Mercury (Gift Cards only), WorldPay (Gift Cards only)), and Dynamic Currency Conversion (DCC) Providers (Planet Payments (DCC), FEXCO (DCC)).